About JetAgent - Your Private Jet Partner

Privacy Policy

Preamble

With the following privacy policy, we would like to inform you about what types of your personal data (hereinafter also referred to as “data”) we process for what purposes and to what extent. The privacy policy applies to all processing of personal data carried out by us, both in the context of providing our services and in particular on our websites, in mobile applications, and within external online presences, such as our social media profiles (hereinafter collectively referred to as “online offer”). The terms used are not gender-specific. Status: September 25, 2023

Content Overview

Preamble
Controller
Overview of Processing
Relevant Legal Bases
Security Measures
Transmission of Personal Data
International Data Transfers
Deletion of Data
Rights of Data Subjects
Use of Cookies
Business Services
Use of Online Platforms for Offer and Sales Purposes
Providers and Services Used in the Course of Business
Payment Procedures
Provision of the Online Offer and Web Hosting
Registration, Login, and User Account
Community Functions
Blogs and Publication Media
Contact and Inquiry Management
Communication via Messenger
Newsletter and Electronic Notifications
Commercial Communication via Email, Post, Fax, or Telephone
Sweepstakes and Contests
Surveys and Questionnaires
Web Analysis, Monitoring, and Optimization
Online Marketing
Affiliate Programs and Affiliate Links
Customer Reviews and Rating Procedures
Presence on Social Networks (Social Media)
Plugins and Embedded Functions and Content
Amendment and Update of the Privacy Policy
Definition of Terms

Controller

JETAGENT.online CEO Ajuan Kamaran Hassan Eichkamp 22 24217 Schönberg Email Address: sales@jetagent.online Phone: 04344 / 814 023-1 Legal Notice: Can be found in the footer of the site

Overview of Processing

The following overview summarizes the types of data processed and the purposes of their processing and refers to the data subjects.

Types of Data Processed

Inventory data.
Payment data.
Location data.
Contact data.
Content data.
Contract data.
Usage data.
Meta, communication, and process data.

Categories of Data Subjects

Customers.
Prospects.
Communication partners.
Users.
Sweepstakes and contest participants.
Business and contractual partners.
Participants.

Purposes of Processing

Provision of contractual services and fulfillment of contractual obligations.
Contact requests and communication.
Security measures.
Direct marketing.
Reach measurement.
Tracking.
Office and organizational procedures.
Conversion measurement.
Affiliate tracking.
Management and response to inquiries.
Conducting sweepstakes and contests.
Firewall.
Feedback.
Marketing.
Profiles with user-related information.
Provision of our online offer and user-friendliness.
Information technology infrastructure.

Relevant Legal Bases

Relevant legal bases according to the GDPR: Below you will find an overview of the legal bases of the GDPR on which we process personal data. Please note that in addition to the provisions of the GDPR, national data protection regulations may apply in your or our country of residence or establishment. Should more specific legal bases be relevant in individual cases, we will inform you of them in the privacy policy.

Consent (Art. 6 (1) sentence 1 lit. a) GDPR) – The data subject has given consent to the processing of his or her personal data for one or more specific purposes.
Performance of a contract and pre-contractual inquiries (Art. 6 (1) sentence 1 lit. b) GDPR) – Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
Legal obligation (Art. 6 (1) sentence 1 lit. c) GDPR) – Processing is necessary for compliance with a legal obligation to which the controller is subject.
Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR) – Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data.

National data protection regulations in Germany: In addition to the data protection regulations of the GDPR, national data protection regulations apply in Germany. This includes in particular the Act on Protection against Misuse of Personal Data in Data Processing (Federal Data Protection Act – BDSG). The BDSG contains in particular special regulations on the right to access, the right to erasure, the right to object, the processing of special categories of personal data, processing for other purposes, and transmission, as well as automated individual decision-making, including profiling. Furthermore, state data protection laws of the individual federal states may apply. Note on applicability of GDPR and Swiss FADP: These privacy notices serve to provide information in accordance with both the Swiss Federal Act on Data Protection (Swiss FADP) and the General Data Protection Regulation (GDPR). For this reason, we ask you to note that due to the broader spatial application and comprehensibility, the terms of the GDPR are used. In particular, instead of the terms “processing” of “personal data”, “overriding interest”, and “particularly sensitive personal data” used in the Swiss FADP, the terms used in the GDPR “processing” of “personal data” as well as “legitimate interest” and “special categories of data” are used. However, the legal meaning of the terms will continue to be determined under the Swiss FADP within the scope of its applicability.

Security Measures

We take appropriate technical and organizational measures in accordance with the legal requirements, taking into account the state of the art, the implementation costs, and the nature, scope, circumstances, and purposes of the processing, as well as the different probabilities of occurrence and the extent of the threat to the rights and freedoms of natural persons, to ensure a level of protection appropriate to the risk. The measures include, in particular, safeguarding the confidentiality, integrity, and availability of data by controlling physical and electronic access to the data as well as access to, input, disclosure, assurance of availability, and segregation of the data. Furthermore, we have established procedures that ensure the exercise of data subject rights, the deletion of data, and responses to data threats. Furthermore, we already consider the protection of personal data during the development or selection of hardware, software, and procedures in accordance with the principle of data protection, through technology design and through data protection-friendly default settings. IP address truncation: If we or the service providers and technologies used process IP addresses and the processing of a full IP address is not necessary, the IP address is truncated (also referred to as “IP masking”). Here, the last two digits, or the last part of the IP address after a period, are removed or replaced by placeholders. The truncation of the IP address is intended to prevent or significantly impede the identification of a person based on their IP address. TLS/SSL encryption (https): To protect user data transmitted through our online services, we use TLS/SSL encryption. Secure Sockets Layer (SSL) is the standard technology for securing internet connections by encrypting data transmitted between a website or app and a browser (or between two servers). Transport Layer Security (TLS) is an updated and more secure version of SSL. Hyper Text Transfer Protocol Secure (HTTPS) is displayed in the URL when a website is secured by an SSL/TLS certificate.

Transmission of Personal Data

In the course of our processing of personal data, it may happen that the data is transmitted to other entities, companies, legally independent organizational units, or persons or disclosed to them. Recipients of this data may include, for example, service providers commissioned with IT tasks or providers of services and content that are integrated into a website. In such cases, we observe the legal requirements and conclude in particular corresponding contracts or agreements that serve to protect your data with the recipients of your data. Data transmission within the organization: We may transmit personal data to other entities within our organization or grant them access to this data. If this disclosure is for administrative purposes, the disclosure of the data is based on our legitimate business and economic interests or is carried out if it is necessary to fulfill our contractual obligations or if the data subjects have given their consent or a legal permission exists.

International Data Transfers

Data processing in third countries: If we process data in a third country (i.e., outside the European Union (EU), the European Economic Area (EEA)) or the processing takes place in the context of the use of third-party services or the disclosure or transmission of data to other persons, entities, or companies, this is only done in accordance with the legal requirements. If the level of data protection in the third country has been recognized by an adequacy decision (Art. 45 GDPR), this serves as the basis for the data transfer. Otherwise, data transfers only take place if the level of data protection is otherwise secured, in particular through standard contractual clauses (Art. 46 (2) lit. c) GDPR), explicit consent, or in the case of contractual or legally required transmission (Art. 49 (1) GDPR). Furthermore, we will inform you of the bases of third-country transfers for individual providers from the third country, with adequacy decisions taking precedence. Information on third-country transfers and existing adequacy decisions can be obtained from the information provided by the EU Commission: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection_de. EU-US Trans-Atlantic Data Privacy Framework: As part of the so-called “Data Privacy Framework” (DPF), the EU Commission has also recognized the level of data protection as safe for certain companies from the USA within the framework of the adequacy decision of July 10, 2023. The list of certified companies as well as further information on the DPF can be found on the website of the US Department of Commerce at https://www.dataprivacyframework.gov/ (in English). We will inform you in the context of the privacy notices which service providers we use are certified under the Data Privacy Framework.

Deletion of Data

The data we process will be deleted in accordance with the legal requirements as soon as the consents permitted for processing are revoked or other permissions no longer apply (e.g., if the purpose for processing this data no longer applies or it is not necessary for the purpose). If the data is not deleted because it is required for other and legally permissible purposes, its processing will be limited to these purposes. That is, the data will be blocked and not processed for other purposes. This applies, for example, to data that must be retained for commercial or tax reasons or whose storage is necessary for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person. Our privacy notices may also contain further information on the retention and deletion of data that take precedence for the respective processing.

Rights of Data Subjects

Rights of data subjects under the GDPR: As a data subject, you have various rights under the GDPR, which arise in particular from Art. 15 to 21 GDPR:

Right to object: You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on Art. 6 (1) lit. e or f GDPR, including profiling based on those provisions. If the personal data concerning you is processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing.
Right to withdraw consent: You have the right to withdraw your consent at any time.
Right of access: You have the right to obtain confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, access to the personal data and the following information and a copy of the data in accordance with the legal requirements.
Right to rectification: You have the right to obtain the completion of the data concerning you or the rectification of inaccurate data concerning you in accordance with the legal requirements.
Right to erasure and restriction of processing: You have the right, in accordance with the legal requirements, to demand that data concerning you be deleted immediately, or alternatively, in accordance with the legal requirements, to demand restriction of the processing of the data.
Right to data portability: You have the right to receive the data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format in accordance with the legal requirements, or to demand its transmission to another controller.
Complaint to supervisory authority: You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement, without prejudice to any other administrative or judicial remedy, if you consider that the processing of personal data relating to you infringes the GDPR.

Use of Cookies

Cookies are small text files or other storage notes that store information on end devices and read information from the end devices. For example, to store the login status in a user account, the contents of a shopping cart in an e-shop, the content accessed, or the functions used of an online offer. Cookies can also be used for various purposes, e.g., for purposes of functionality, security, and comfort of online offers as well as for creating analyses of visitor flows. Notes on consent: We use cookies in accordance with the legal regulations. Therefore, we obtain prior consent from users, except when it is not legally required. Consent is particularly not necessary if the storage and reading of information, including cookies, are strictly necessary to provide a telemedia service (i.e., our online offer) expressly requested by the user. Absolutely necessary cookies generally include cookies with functions that serve the display and operability of the online offer, load balancing, security, storage of users’ preferences and choices, or similar purposes related to the provision of the main and secondary functions of the online offer requested by the users. The revocable consent is clearly communicated to the users and contains information on the respective cookie use. Notes on legal bases: The legal basis on which we process users’ personal data using cookies depends on whether we ask users for consent. If users consent, the legal basis for processing their data is the declared consent. Otherwise, the data processed with the help of cookies is processed on the basis of our legitimate interests (e.g., in the business operation of our online offer and improvement of its usability) or, if this is done in the context of fulfilling our contractual obligations, if the use of cookies is necessary to fulfill our contractual obligations. We inform you about the purposes for which we process cookies in the course of this privacy policy or within the framework of our consent and processing procedures. Storage duration: With regard to the storage duration, the following types of cookies are distinguished:

Temporary cookies (also: session or session cookies): Temporary cookies are deleted at the latest after a user has left an online offer and closed his or her end device (e.g., browser or mobile application).
Permanent cookies: Permanent cookies remain stored even after the end device is closed. For example, the login status can be saved or preferred content can be displayed directly when the user visits a website again. Likewise, the user data collected with the help of cookies can be used for reach measurement. Unless we provide users with explicit information on the type and storage duration of cookies (e.g., as part of obtaining consent), users should assume that cookies are permanent and the storage duration can be up to two years.

General information on revocation and objection (so-called “opt-out”): Users can revoke the consents they have given at any time and object to the processing in accordance with the legal requirements. For this purpose, users can, among other things, restrict the use of cookies in their browser settings (although this may also restrict the functionality of our online offer). An objection to the use of cookies for online marketing purposes can also be declared via the websites https://optout.aboutads.info and https://www.youronlinechoices.com/.

Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR). Consent (Art. 6 (1) sentence 1 lit. a) GDPR).

Further information on processing processes, procedures, and services:

Processing of cookie data based on consent: We use a cookie consent management procedure in which the users’ consents to the use of cookies, or the processing and providers mentioned in the cookie consent management procedure, are obtained and can be managed and revoked by the users. The consent declaration is stored in order not to have to repeat its query and to be able to prove the consent in accordance with the legal obligation. The storage can take place server-side and/or in a cookie (so-called opt-in cookie, or using comparable technologies) in order to be able to assign the consent to a user or their device. Subject to individual information on the providers of cookie management services, the following notes apply: The duration of the storage of the consent can be up to two years. Here, a pseudonymous user identifier is created and stored with the time of consent, information on the scope of the consent (e.g., which categories of cookies and/or service providers), and the browser, system, and end device used; Legal bases: Consent (Art. 6 (1) sentence 1 lit. a) GDPR).

Business Services

We process data of our contractual and business partners, e.g., customers and prospects (collectively referred to as “contractual partners”) in the context of contractual and comparable legal relationships as well as associated measures and in the context of communication with the contractual partners (or pre-contractual), e.g., to answer inquiries. We process this data to fulfill our contractual obligations. This includes in particular the obligations to provide the agreed services, any update obligations, and remedies in the event of warranty and other performance disruptions. In addition, we process the data to safeguard our rights and for the purposes of the administrative tasks associated with these obligations as well as business organization. Furthermore, we process the data on the basis of our legitimate interests in proper and business-like business management and security measures to protect our contractual partners and our business operations from misuse, endangerment of their data, secrets, information, and rights (e.g., for the involvement of telecommunications, transport, and other auxiliary services as well as subcontractors, banks, tax and legal advisors, payment service providers, or financial authorities). Within the framework of applicable law, we only disclose the data of contractual partners to third parties to the extent that this is necessary for the aforementioned purposes or to fulfill legal obligations. We inform contractual partners about further forms of processing, e.g., for marketing purposes, within the scope of this privacy policy. We inform the contractual partners about which data are required for the aforementioned purposes before or in the course of data collection, e.g., in online forms, by special marking (e.g., colors) or symbols (e.g., asterisks or similar), or personally. We delete the data after the expiry of statutory warranty and comparable obligations, i.e., basically after 4 years, unless the data is stored in a customer account, e.g., as long as it must be kept for legal reasons of archiving. The statutory retention period is ten years for documents relevant under tax law as well as for commercial books, inventories, opening balances, annual financial statements, the work instructions required to understand these documents, and other organizational documents and accounting records, and six years for received commercial and business letters and reproductions of sent commercial and business letters. The period begins at the end of the calendar year in which the last entry was made in the book, the inventory, the opening balance, the annual financial statements or the management report were prepared, the commercial or business letter was received or sent, or the accounting record was created, furthermore the recording was made or the other documents were created. To the extent that we use third-party providers or platforms to provide our services, the terms and conditions and privacy notices of the respective third-party providers or platforms apply to the relationship between the users and the providers.

Types of data processed: Inventory data (e.g., names, addresses); Payment data (e.g., bank details, invoices, payment history); Contact data (e.g., email, phone numbers); Contract data (e.g., subject matter of contract, term, customer category); Usage data (e.g., websites visited, interest in content, access times); Meta, communication, and process data (e.g., IP addresses, time information, identification numbers, consent status).
Data subjects: Customers; Prospects. Business and contractual partners.
Purposes of processing: Provision of contractual services and fulfillment of contractual obligations; Security measures; Contact requests and communication; Office and organizational procedures; Management and response to inquiries; Conversion measurement (measurement of the effectiveness of marketing measures). Profiles with user-related information (Creating user profiles).
Legal bases: Performance of a contract and pre-contractual inquiries (Art. 6 (1) sentence 1 lit. b) GDPR); Legal obligation (Art. 6 (1) sentence 1 lit. c) GDPR). Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR).

Further information on processing processes, procedures, and services:

Customer account: Customers can create an account within our online offer (e.g., customer or user account, “customer account” for short). If the registration of a customer account is required, customers will be informed of this as well as the information required for registration. Customer accounts are not public and cannot be indexed by search engines. As part of the registration and subsequent logins and uses of the customer account, we store the IP addresses of the customers along with the access times in order to be able to prove the registration and prevent any misuse of the customer account. If the customer account is terminated, the data of the customer account will be deleted after the termination date, unless they are stored for purposes other than provision in the customer account or must be kept for legal reasons (e.g., internal storage of customer data, order processes, or invoices). It is the responsibility of the customers to back up their data upon termination of the customer account; Legal bases: Performance of a contract and pre-contractual inquiries (Art. 6 (1) sentence 1 lit. b) GDPR).
Business analyses and market research: For business management reasons and in order to be able to recognize market trends, wishes of contractual partners, and users, we analyze the data available to us on business transactions, contracts, inquiries, etc., whereby the group of data subjects may include contractual partners, prospects, customers, visitors, and users of our online offer. The analyses are carried out for the purpose of business evaluations, marketing, and market research (e.g., to determine customer groups with different characteristics). In doing so, we may, if available, take into account the profiles of registered users including their information, e.g., on services used. The analyses serve us alone and are not disclosed externally, unless they are anonymous analyses with summarized, i.e., anonymized values. Furthermore, we respect the privacy of the users and process the data for the analysis purposes as pseudonymously as possible and, if feasible, anonymously (e.g., as summarized data); Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR).
Shop and e-commerce: We process the data of our customers to enable them to select, purchase, or order the chosen products, goods, and associated services, as well as their payment and delivery, or execution. If necessary for the execution of an order, we use service providers, in particular postal, forwarding, and shipping companies, to carry out the delivery or execution to our customers. For the processing of payment transactions, we use the services of banks and payment service providers. The required information is identified as such in the context of the order or comparable purchase process and includes the information required for delivery, provision, and billing, as well as contact information in order to be able to hold any consultations; Legal bases: Performance of a contract and pre-contractual inquiries (Art. 6 (1) sentence 1 lit. b) GDPR).

Use of Online Platforms for Offer and Sales Purposes

We offer our services on online platforms operated by other service providers. In this context, in addition to our privacy notices, the privacy notices of the respective platforms apply. This applies in particular with regard to the execution of the payment process and the procedures used on the platforms for reach measurement and interest-based marketing.

Types of data processed: Inventory data (e.g., names, addresses); Payment data (e.g., bank details, invoices, payment history); Contact data (e.g., email, phone numbers); Contract data (e.g., subject matter of contract, term, customer category); Usage data (e.g., websites visited, interest in content, access times); Meta, communication, and process data (e.g., IP addresses, time information, identification numbers, consent status).
Data subjects: Customers.
Purposes of processing: Provision of contractual services and fulfillment of contractual obligations. Marketing.
Legal bases: Performance of a contract and pre-contractual inquiries (Art. 6 (1) sentence 1 lit. b) GDPR). Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR).

Further information on processing processes, procedures, and services:

Amazon: Online marketplace for e-commerce; Service provider: Amazon EU S.à r.l. (Société à responsabilité limitée), 38 avenue John F. Kennedy, L-1855 Luxembourg; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR); Website: https://www.amazon.de/; Privacy policy: https://www.amazon.de/gp/help/customer/display.html?nodeId=201909010. Basis for third country transfer: EU-US Data Privacy Framework (DPF).
eBay: Online marketplace for e-commerce; Service provider: eBay Marketplaces GmbH, Helvetiastrasse 15/17, 3005 Bern, Switzerland; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR); Website: https://www.ebay.de/. Privacy policy: https://www.ebay.de/help/policies/member-behavior-policies/datenschutzerklrung?id=4260.
shopify: Platform on which e-commerce services are offered and carried out. The services and processes carried out in connection with them include in particular online shops, websites, their offers and content, community elements, purchase and payment processes, customer communication, as well as analysis and marketing; Service provider: Shopify International Limited, Victoria Buildings, 2nd Floor,1-2 Haddington Road, Dublin 4, D04 XN32, Ireland; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR); Website: https://www.shopify.de. Privacy policy: https://www.shopify.de/legal/datenschutz.

Providers and Services Used in the Course of Business

In the course of our business activities, we use, in compliance with the legal requirements, additional services, platforms, interfaces, or plugins from third parties (hereinafter “services”). Their use is based on our interests in a proper, lawful.

Types of data processed: Inventory data (e.g., names, addresses); Payment data (e.g., bank details, invoices, payment history).
Data subjects: Customers; Prospects; Users (e.g., website visitors, users of[…]). Business and contractual partners.
Purposes of processing: Provision of contractual services and fulfillment of contractual obligations. Office and organizational procedures.
Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR).

Payment Procedures

In the context of contractual and other legal relationships, due to legal obligations or otherwise on the basis of our legitimate interests, we offer the data subjects efficient and secure payment options and use for this purpose, in addition to banks and credit institutions, other service providers (collectively “payment service providers”). The data processed by the payment service providers include inventory data, such as the name and address, bank data, such as account numbers or credit card numbers, passwords, TANs, and checksums, as well as the contract, sum, and recipient-related information. The information is required to carry out the transactions. However, the data entered is only processed by the payment service providers and stored by them. That is, we do not receive any account or credit card-related information, but only information with confirmation or negative information about the payment. Under certain circumstances, the data may be transmitted by the payment service providers to credit agencies. This transmission is for the purpose of identity and credit checks. For this purpose, we refer to the terms and conditions and the privacy notices of the payment service providers. For the payment transactions, the terms and conditions and the privacy notices of the respective payment service providers apply, which can be accessed within the respective websites or transaction applications. We also refer to these for the purpose of further information and assertion of revocation, information, and other data subject rights.

Types of data processed: Inventory data (e.g., names, addresses); Payment data (e.g., bank details, invoices, payment history); Contract data (e.g., subject matter of contract, term, customer category); Usage data (e.g., websites visited, interest in content, access times); Meta, communication, and process data (e.g., IP addresses, time information, identification numbers, consent status); Contact data (e.g., email, phone numbers); Content data (e.g., entries in online forms).
Data subjects: Customers; Prospects; Users (e.g., website visitors, users of online services).
Purposes of processing: Provision of contractual services and fulfillment of contractual obligations; Feedback (e.g., collecting feedback via online form).
Legal bases: Performance of a contract and pre-contractual inquiries (Art. 6 (1) sentence 1 lit. b) GDPR).

Further information on processing processes, procedures, and services:

Amazon Payments: Payment services (technical connection of online payment methods); Service provider: Amazon Payments Europe S.C.A. 38 avenue J.F. Kennedy, L-1855 Luxembourg; Legal bases: Performance of a contract and pre-contractual inquiries (Art. 6 (1) sentence 1 lit. b) GDPR); Website: https://pay.amazon.de/. Privacy policy: https://pay.amazon.de/help/201212490.
American Express: Payment services (technical connection of online payment methods); Service provider: American Express Europe S.A., Theodor-Heuss-Allee 112, 60486 Frankfurt am Main, Germany; Legal bases: Performance of a contract and pre-contractual inquiries (Art. 6 (1) sentence 1 lit. b) GDPR); Website: https://www.americanexpress.com/de. Privacy policy: https://www.americanexpress.com/de/legal/online-datenschutzerklarung.html.
Apple Pay: Payment services (technical connection of online payment methods); Service provider: Apple Inc., Infinite Loop, Cupertino, CA 95014, USA; Legal bases: Performance of a contract and pre-contractual inquiries (Art. 6 (1) sentence 1 lit. b) GDPR); Website: https://www.apple.com/de/apple-pay/. Privacy policy: https://www.apple.com/legal/privacy/de-ww/.
Flattr: Flattr – online payment and donation service; Service provider: Flattr AB, Box 4111, 203 12 Malmö, Sweden; Legal bases: Performance of a contract and pre-contractual inquiries (Art. 6 (1) sentence 1 lit. b) GDPR); Website: https://flattr.com/. Privacy policy: https://flattr.com/privacy.
Giropay: Payment services (technical connection of online payment methods); Service provider: giropay GmbH, An der Welle 4, 60322 Frankfurt, Germany; Legal bases: Performance of a contract and pre-contractual inquiries (Art. 6 (1) sentence 1 lit. b) GDPR); Website: https://www.giropay.de. Privacy policy: https://www.giropay.de/rechtliches/datenschutzerklaerung/.
Google Pay: Payment services (technical connection of online payment methods); Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; Legal bases: Performance of a contract and pre-contractual inquiries (Art. 6 (1) sentence 1 lit. b) GDPR); Website: https://pay.google.com/intl/de_de/about/. Privacy policy: https://policies.google.com/privacy.
Klarna: Payment services (technical connection of online payment methods); Service provider: Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden; Legal bases: Performance of a contract and pre-contractual inquiries (Art. 6 (1) sentence 1 lit. b) GDPR); Website: https://www.klarna.com/de. Privacy policy: https://www.klarna.com/de/datenschutz.
Mastercard: Payment services (technical connection of online payment methods); Service provider: Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410 Waterloo, Belgium; Legal bases: Performance of a contract and pre-contractual inquiries (Art. 6 (1) sentence 1 lit. b) GDPR); Website: https://www.mastercard.de/de-de.html. Privacy policy: https://www.mastercard.de/de-de/datenschutz.html.
PayPal: Payment services (technical connection of online payment methods) (e.g., PayPal, PayPal Plus, Braintree); Service provider: PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg; Legal bases: Performance of a contract and pre-contractual inquiries (Art. 6 (1) sentence 1 lit. b) GDPR); Website: https://www.paypal.com/de. Privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
Stripe: Payment services (technical connection of online payment methods); Service provider: Stripe, Inc., 510 Townsend Street, San Francisco, CA 94103, USA; Legal bases: Performance of a contract and pre-contractual inquiries (Art. 6 (1) sentence 1 lit. b) GDPR); Website: https://stripe.com; Privacy policy: https://stripe.com/de/privacy. Basis for third country transfer: EU-US Data Privacy Framework (DPF).
Visa: Payment services (technical connection of online payment methods); Service provider: Visa Europe Services Inc., Zweigniederlassung London, 1 Sheldon Square, London W2 6TT, GB; Legal bases: Performance of a contract and pre-contractual inquiries (Art. 6 (1) sentence 1 lit. b) GDPR); Website: https://www.visa.de. Privacy policy: https://www.visa.de/nutzungsbedingungen/visa-privacy-center.html.

Provision of the Online Offer and Web Hosting

We process user data in order to be able to provide them with our online services. For this purpose, we process the user’s IP address, which is necessary to transmit the content and functions of our online services to the user’s browser or device.

Types of data processed: Usage data (e.g., websites visited, interest in content, access times); Meta, communication, and process data (e.g., IP addresses, time information, identification numbers, consent status); Content data (e.g., entries in online forms).
Data subjects: Users (e.g., website visitors, users of online services).
Purposes of processing: Provision of our online offer and user-friendliness; Information technology infrastructure (Operation and provision of information systems and technical devices (computers, servers, etc.)); Security measures. Firewall.
Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR).

Further information on processing processes, procedures, and services:

Provision of online offer on rented storage space: For the provision of our online offer, we use storage space, computing capacity, and software that we rent from a corresponding server provider (also referred to as a “web hoster”) or otherwise obtain; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR).
Collection of access data and log files: Access to our online offer is logged in the form of so-called “server log files”. The server log files may include the address and name of the accessed websites and files, date and time of access, amount of data transferred, message about successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page) and, as a rule, IP addresses and the requesting provider. The server log files can be used on the one hand for security purposes, e.g., to avoid overloading the servers (especially in the case of abusive attacks, so-called DDoS attacks) and on the other hand to ensure the utilization of the servers and their stability; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR). Deletion of data: Log file information is stored for a maximum of 30 days and then deleted or anonymized. Data whose further storage is required for evidentiary purposes is exempt from deletion until the respective incident has been finally clarified.
Email sending and hosting: The web hosting services we use also include sending, receiving, and storing emails. For these purposes, the addresses of the recipients and senders as well as further information regarding the email dispatch (e.g., the providers involved) and the contents of the respective emails are processed. The aforementioned data may also be processed for the purpose of detecting SPAM. We ask you to note that emails on the Internet are generally not sent encrypted. As a rule, emails are encrypted during transport, but (unless a so-called end-to-end encryption method is used) not on the servers from which they are sent and received. We can therefore not assume any responsibility for the transmission path of the emails between the sender and the reception on our server; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR).
Content delivery network: We use a “content delivery network” (CDN). A CDN is a service with which the content of an online offer, in particular large media files such as graphics or program scripts, can be delivered faster and more securely with the help of regionally distributed servers connected via the Internet; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR).
Alfahosting: Services in the field of providing information technology infrastructure and related services (e.g., storage space and/or computing capacities); Service provider: Alfahosting GmbH, Ankerstraße 3b, 06108 Halle (Saale), Germany; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR); Website: https://alfahosting.de; Privacy policy: https://alfahosting.de/datenschutz. Data processing agreement: Provided by the service provider.
Wordfence: Firewall and security as well as error detection functions to detect and prevent unauthorized access attempts and technical vulnerabilities that could enable such access. For these purposes, cookies and similar storage procedures required for this purpose may be used and security logs may be created during the check and especially in the event of unauthorized access. In this context, the IP addresses of the users, a user identification number and their activities including the time of access are processed and stored and compared with the data provided by the provider of the firewall and security function and transmitted to it; Service provider: Defiant, Inc., 800 5th Ave Ste 4100, Seattle, WA 98104, USA; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR); Website: https://www.wordfence.com; Privacy policy: https://www.wordfence.com/privacy-policy/; Basis for third country transfer: Standard contractual clauses (https://www.wordfence.com/standard-contractual-clauses/). Further information: https://www.wordfence.com/help/general-data-protection-regulation/.

Registration, Login, and User Account

Users can create a user account. As part of the registration, users are informed of the required mandatory information and processed for the purpose of providing the user account on the basis of contractual fulfillment. The data processed includes in particular the login information (username, password, and an email address). As part of the use of our registration and login functions as well as the use of the user account, we store the IP address and the time of the respective user action. The storage is based on our legitimate interests as well as those of the users in protection against misuse and other unauthorized use. In principle, this data is not passed on to third parties, unless it is necessary to pursue our claims or there is a legal obligation to do so. Users can be informed by email about processes relevant to their user account, such as technical changes.

Types of data processed: Inventory data (e.g., names, addresses); Contact data (e.g., email, phone numbers); Content data (e.g., entries in online forms); Meta, communication, and process data (e.g., IP addresses, time information, identification numbers, consent status).
Data subjects: Users (e.g., website visitors, users of online services).
Purposes of processing: Provision of contractual services and fulfillment of contractual obligations; Security measures; Management and response to inquiries. Provision of our online offer and user-friendliness.
Legal bases: Performance of a contract and pre-contractual inquiries (Art. 6 (1) sentence 1 lit. b) GDPR). Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR).

Further information on processing processes, procedures, and services:

Registration with real names: Due to the nature of our community, we ask users to use our offer only using their real names. That is, the use of pseudonyms is not permitted; Legal bases: Performance of a contract and pre-contractual inquiries (Art. 6 (1) sentence 1 lit. b) GDPR).
User profiles are not public: User profiles are not publicly visible or accessible.
Two-factor authentication: Two-factor authentication provides an additional layer of security for your user account and ensures that only you can access your account, even if someone else knows your password. For this purpose, you must perform an additional authentication measure in addition to your password (e.g., enter a code sent to a mobile device). We will inform you about the procedure we use; Legal bases: Performance of a contract and pre-contractual inquiries (Art. 6 (1) sentence 1 lit. b) GDPR).
Deletion of data after termination: If users have terminated their user account, their data will be deleted with regard to the user account, subject to a legal permission, obligation, or consent of the users; Legal bases: Performance of a contract and pre-contractual inquiries (Art. 6 (1) sentence 1 lit. b) GDPR).

Community Functions

The community functions we provide allow users to engage in conversations or otherwise interact with each other. Here we ask you to note that the use of the community functions is only permitted in compliance with the applicable legal situation, our terms and guidelines, and the rights of other users and third parties.

Types of data processed: Usage data (e.g., websites visited, interest in content, access times); Meta, communication, and process data (e.g., IP addresses, time information, identification numbers, consent status).
Data subjects: Users (e.g., website visitors, users of online services).
Purposes of processing: Provision of contractual services and fulfillment of contractual obligations. Security measures.
Legal bases: Performance of a contract and pre-contractual inquiries (Art. 6 (1) sentence 1 lit. b) GDPR).

Blogs and Publication Media

We use blogs or comparable means of online communication and publication (hereinafter “publication medium”). Readers’ data are processed for the purposes of the publication medium only to the extent necessary for its presentation and communication between authors and readers or for security reasons. Otherwise, we refer to the information on the processing of visitors to our publication medium within the scope of this privacy policy.

Types of data processed: Inventory data (e.g., names, addresses); Contact data (e.g., email, phone numbers); Content data (e.g., entries in online forms); Usage data (e.g., websites visited, interest in content, access times); Meta, communication, and process data (e.g., IP addresses, time information, identification numbers, consent status).
Data subjects: Users (e.g., website visitors, users of online services).
Purposes of processing: Provision of contractual services and fulfillment of contractual obligations; Feedback (e.g., collecting feedback via online form); Provision of our online offer and user-friendliness; Security measures. Management and response to inquiries.
Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR).

Further information on processing processes, procedures, and services:

Comments and posts: If users leave comments or other posts, their IP addresses may be stored based on our legitimate interests. This is done for our security in case someone leaves unlawful content in comments and posts (insults, forbidden political propaganda, etc.). In this case, we could be prosecuted for the comment or post ourselves and are therefore interested in the identity of the author.Furthermore, we reserve the right to process the users’ information for the purpose of spam detection based on our legitimate interests. On the same legal basis, we reserve the right to store the IP addresses of users for the duration of surveys and to use cookies to avoid multiple votes. The information on personal details provided in the context of the comments and posts, any contact and website information as well as the content information will be stored by us permanently until the user objects; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR).
Akismet Anti-Spam Check: Akismet Anti-Spam Check – We use the service “Akismet” based on our legitimate interests. With the help of Akismet, comments from real people are distinguished from spam comments. For this purpose, all comment data is sent to a server in the USA, where it is analyzed and stored for comparison purposes for four days. If a comment has been classified as spam, the data is stored beyond this time. This information includes the name entered, the email address, the IP address, the comment content, the referrer, information on the browser used and the computer system, and the time of entry.Users are welcome to use pseudonyms or refrain from entering their name or email address. They can completely prevent the transfer of data by not using our comment system. That would be a shame, but unfortunately we see no alternatives that work just as effectively; Service provider: Aut O’Mattic A8C Ireland Ltd., Grand Canal Dock, 25 Herbert Pl, Dublin, D02 AY86, Ireland; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR); Website: https://automattic.com; Privacy policy: https://automattic.com/privacy. Basis for third country transfer: EU-US Data Privacy Framework (DPF).

Contact and Inquiry Management

When contacting us (e.g., by mail, contact form, email, telephone, or via social media) and in the context of existing user and business relationships, the information of the inquiring persons is processed to the extent necessary to answer the contact requests and any requested measures.

Types of data processed: Contact data (e.g., email, phone numbers); Content data (e.g., entries in online forms); Usage data (e.g., websites visited, interest in content, access times); Meta, communication, and process data (e.g., IP addresses, time information, identification numbers, consent status).
Data subjects: Communication partners.
Purposes of processing: Contact requests and communication; Management and response to inquiries; Feedback (e.g., collecting feedback via online form). Provision of our online offer and user-friendliness.
Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR). Performance of a contract and pre-contractual inquiries (Art. 6 (1) sentence 1 lit. b) GDPR).

Further information on processing processes, procedures, and services:

Contact form: When users contact us via our contact form, email, or other communication channels, we process the data provided to us in this context to process the communicated request; Legal bases: Performance of a contract and pre-contractual inquiries (Art. 6 (1) sentence 1 lit. b) GDPR), Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR).

Communication via Messenger

We use messengers for communication purposes and therefore ask you to observe the following information on the functionality of the messengers, encryption, use of the metadata of the communication, and your options for objection. You can also contact us via alternative means, e.g., telephone or email. Please use the contact options provided to you or the contact options specified within our online offer. In the case of end-to-end encryption of content (i.e., the content of your message and attachments), we point out that the communication content (i.e., the content of the message and attached images) is encrypted from end to end. This means that the content of the messages cannot be viewed, not even by the messenger providers themselves. You should always use a current version of the messenger with encryption enabled to ensure that the encryption of the message content is ensured. However, we additionally point out to our communication partners that the messenger providers cannot view the content, but can find out that and when communication partners communicate with us as well as technical information about the device used by the communication partners and, depending on the settings of their device, also location information (so-called metadata) may be processed. Notes on legal bases: If we ask communication partners for permission before communicating with them via messenger, the legal basis for processing their data is their consent. Otherwise, if we do not ask for consent and they contact us, for example, on their own initiative, we use messengers in relation to our contractual partners as well as in the context of contract initiation as a contractual measure and in the case of other interested parties and communication partners on the basis of our legitimate interests in fast and efficient communication and meeting the needs of our communication partners for communication via messenger. Furthermore, we point out that we do not transmit the contact data provided to us to the messengers for the first time without your consent. Revocation, objection, and deletion: You can revoke a given consent at any time.

Types of data processed: Contact data (e.g., email, phone numbers); Usage data (e.g., websites visited, interest in content[…]).
Data subjects: Communication partners.
Purposes of processing: Contact requests and communication; Direct marketing (e.g., by email or postal).
Legal bases: Consent (Art. 6 (1) sentence 1 lit. a) GDPR). Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR).

Newsletter and Electronic Notifications

We send newsletters, emails, and other electronic notifications (hereinafter “newsletter”) only with the consent of the recipients or a legal permission. If the contents of the newsletter are specifically described in the context of a registration, they are decisive for the consent of the users. Otherwise, our newsletters contain information about our services and us. To subscribe to our newsletters, it is generally sufficient to provide your email address. However, we may ask you to provide a name for the purpose of personal address in the newsletter, or further details if these are necessary for the purposes of the newsletter. Double opt-in procedure: The registration for our newsletter is generally carried out in a so-called double opt-in procedure. That is, after registration you will receive an email in which you are asked to confirm your registration. This confirmation is necessary so that no one can register with foreign email addresses. The newsletter registrations are logged in order to be able to prove the registration process in accordance with the legal requirements. This includes the storage of the registration and confirmation time as well as the IP address. Likewise, changes to your data stored with the shipping service provider are logged. Deletion and restriction of processing: We may store the unsubscribed email addresses for up to three years based on our legitimate interests before we delete them in order to be able to prove a previously given consent. The processing of this data is limited to the purpose of a possible defense against claims. An individual deletion request is possible at any time, provided that the former existence of a consent is confirmed at the same time. In the case of obligations to permanently observe objections, we reserve the right to store the email address solely for this purpose in a block list (so-called “blocklist”). The logging of the registration process is based on our legitimate interests for the purpose of proving its proper course. If we commission a service provider to send emails, this is done on the basis of our legitimate interests in an efficient and secure shipping system. Contents: Information about us, our services, promotions, and offers.

Types of data processed: Inventory data (e.g., names, addresses); Contact data (e.g., email, phone numbers); Meta, communication, and process data (e.g., IP addresses, time information, identification numbers, consent status); Usage data (e.g., websites visited, interest in content, access times).
Data subjects: Communication partners.
Purposes of processing: Direct marketing (e.g., by email or postal).
Legal bases: Consent (Art. 6 (1) sentence 1 lit. a) GDPR). Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR).
Opt-out option: You can cancel the receipt of our newsletter at any time, i.e., revoke your consent or object to further receipt. A link to cancel the newsletter can be found at the end of each newsletter or you can use one of the contact options provided above, preferably email, for this purpose.

Further information on processing processes, procedures, and services:

Measurement of open and click rates: The newsletters contain a so-called “web beacon”, i.e., a pixel-sized file that is retrieved from our server when the newsletter is opened, or, if we use a shipping service provider, from its server. As part of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and the time of retrieval, are first collected.This information is used for the technical improvement of our newsletter based on the technical data or the target groups and their reading behavior based on their retrieval locations (which can be determined using the IP address) or access times. This analysis also includes determining whether the newsletters are opened, when they are opened, and which links are clicked. This information is assigned to the individual newsletter recipients and stored in their profiles until they are deleted. The evaluations serve us to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users. The measurement of opening rates and click rates as well as storage of the measurement results in the users’ profiles; Legal bases: Consent (Art. 6 (1) sentence 1 lit. a) GDPR).
Mailchimp: Email sending and email sending and automation services; Service provider: Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR); Website: https://mailchimp.com; Privacy policy: https://mailchimp.com/legal/; Data processing agreement: https://mailchimp.com/legal/; Basis for third country transfer: EU-US Data Privacy Framework (DPF), Standard contractual clauses (Provided by the service provider). Further information: Special security measures: https://mailchimp.com/help/Mailchimp-european-data-transfers/.

Commercial Communication via Email, Post, Fax, or Telephone

We process personal data for the purposes of commercial communication, which may take place via various channels, such as email, telephone, post, or fax, in accordance with the legal requirements. Recipients have the right to revoke given consents at any time or to object to commercial communication at any time. After revocation or objection, we store the data required to prove the previous authorization for contact or sending for up to three years after the end of the year of revocation or objection based on our legitimate interests. The processing of this data is limited to the purpose of a possible defense against claims. Based on the legitimate interest in permanently observing the revocation or objection of the users, we also store the data necessary to avoid renewed contact (e.g., depending on the communication channel, the email address, telephone number, name).

Types of data processed: Inventory data (e.g., names, addresses); Contact data (e.g., email, phone numbers).
Data subjects: Communication partners.
Purposes of processing: Direct marketing (e.g., by email or postal).
Legal bases: Consent (Art. 6 (1) sentence 1 lit. a) GDPR). Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR).

Sweepstakes and Contests

We process personal data of participants in sweepstakes and contests only in compliance with the relevant data protection provisions, insofar as the processing is contractually necessary for the provision, execution, and handling of the sweepstakes, the participants have consented to the processing, or the processing serves our legitimate interests (e.g., in the security of the sweepstakes or the protection of our interests against misuse through the possible recording of IP addresses when submitting sweepstakes entries). If participants’ contributions are published as part of the sweepstakes (e.g., as part of a vote or presentation of the sweepstakes entries or the winners or reporting on the sweepstakes), we point out that the names of the participants may also be published in this context. Participants can object to this at any time. If the sweepstakes take place within an online platform or a social network (e.g., Facebook or Instagram, hereinafter referred to as “online platform”), the terms of use and data protection provisions of the respective platforms also apply. In these cases, we point out that we are responsible for the information provided by the participants in the context of the sweepstakes and that inquiries regarding the sweepstakes should be directed to us. The participants’ data will be deleted as soon as the sweepstakes or contest has ended and the data is no longer required to inform the winners or because no further inquiries about the sweepstakes are to be expected. As a rule, the participants’ data will be deleted at the latest 6 months after the end of the sweepstakes. Winners’ data may be retained for longer, e.g., to answer questions about the prizes or to fulfill the prize services; in this case, the retention period depends on the type of prize and is, for example, up to three years for goods or services in order to be able to process warranty cases, for example. Furthermore, the participants’ data may be stored longer, e.g., in the form of reporting on the sweepstakes in online and offline media. If data was collected for other purposes as part of the sweepstakes, their processing and retention period are governed by the privacy notices for that use (e.g., in the case of a newsletter registration as part of a sweepstakes).

Types of data processed: Inventory data (e.g., names, addresses); Content data (e.g., entries in online forms); Meta, communication, and process data (e.g., IP addresses, time information, identification numbers, consent status).
Data subjects: Sweepstakes and contest participants.
Purposes of processing: Conducting sweepstakes and contests.
Legal bases: Performance of a contract and pre-contractual inquiries (Art. 6 (1) sentence 1 lit. b) GDPR).

Surveys and Questionnaires

We conduct surveys and questionnaires to gather information for the respective communicated survey or questionnaire purpose. The surveys and questionnaires we conduct (hereinafter “surveys”) are evaluated anonymously. Processing of personal data only takes place to the extent necessary for the provision and technical implementation of the surveys (e.g., processing the IP address to display the survey in the user’s browser or using a cookie to enable the survey to be resumed).

Types of data processed: Contact data (e.g., email, phone numbers); Content data (e.g., entries in online forms); Usage data (e.g., websites visited, interest in content, access times); Meta, communication, and process data (e.g., IP addresses, time information, identification numbers, consent status).
Data subjects: Communication partners. Participants.
Purposes of processing: Feedback (e.g., collecting feedback via online form).
Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR).

Further information on processing processes, procedures, and services:

Google Forms: Creation and evaluation of online forms, surveys, feedback forms, etc; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR); Website: https://www.google.de/intl/de/forms; Privacy policy: https://policies.google.com/privacy; Data processing agreement: https://cloud.google.com/terms/data-processing-addendum. Basis for third country transfer: EU-US Data Privacy Framework (DPF), Standard contractual clauses (https://cloud.google.com/terms/eu-model-contract-clause).

Web Analysis, Monitoring, and Optimization

Web analysis (also referred to as “reach measurement”) serves to evaluate the visitor flows of our online offer and may include behavior, interests, or demographic information about the visitors, such as age or gender, as pseudonymous values. With the help of reach analysis, we can, for example, identify at what time our online offer or its functions or content are most frequently used or invite reuse. Likewise, we can understand which areas need optimization. In addition to web analysis, we can also use testing procedures to test and optimize different versions of our online offer or its components. Unless stated otherwise below, profiles may be created for these purposes, i.e., data summarized for a usage process, and information may be stored in a browser or in an end device and read from it. The information collected includes in particular the websites visited and elements used there as well as technical information, such as the browser used, the computer system used, and information on usage times. If users have consented to the collection of their location data from us or from the providers of the services we use, location data may also be processed. The IP addresses of the users are also stored. However, we use an IP masking procedure (i.e., pseudonymization by truncating the IP address) to protect the users. Generally, no clear data of the users (such as email addresses or names) are stored in the context of web analysis, A/B testing, and optimization, but pseudonyms. That is, we as well as the providers of the software used do not know the actual identity of the users, but only the information stored in their profiles for the purposes of the respective procedures.

Types of data processed: Usage data (e.g., websites visited, interest in content, access times); Meta, communication, and process data (e.g., IP addresses, time information, identification numbers, consent status).
Data subjects: Users (e.g., website visitors, users of online services).
Purposes of processing: Reach measurement (e.g., access statistics, recognition of returning visitors). Profiles with user-related information (Creating user profiles).
Security measures: IP masking (Pseudonymization of the IP address).

Online Marketing

We process personal data for online marketing purposes, which may include in particular the marketing of advertising space or the display of advertising and other content (collectively referred to as “content”) based on potential interests of users and the measurement of their effectiveness. For these purposes, so-called user profiles are created and stored in a file (so-called “cookie”) or similar procedures are used, by means of which the information about the user relevant to the presentation of the aforementioned content is stored. This information may include, for example, content viewed, websites visited, online networks used, but also communication partners and technical information, such as the browser used, the computer system used, and information on usage times and functions used. If users have consented to the collection of their location data, these may also be processed. The IP addresses of the users are also stored. However, we use available IP masking procedures (i.e., pseudonymization by truncating the IP address) to protect the users. Generally, no clear data of the users (such as email addresses or names) are stored in the context of the online marketing procedures, but pseudonyms. That is, we as well as the providers of the online marketing procedures do not know the actual identity of the users, but only the information stored in their profiles. The information in the profiles is generally stored in the cookies or by means of similar procedures. These cookies can later generally also be read on other websites that use the same online marketing procedure and analyzed for the purpose of displaying content as well as supplemented with further data and stored on the server of the online marketing procedure provider. Exceptionally, clear data can be assigned to the profiles. This is the case if, for example, the users are members of a social network whose online marketing procedure we use and the network connects the users’ profiles with the aforementioned information. We ask you to note that users can make additional agreements with the providers, e.g., by giving consent during registration. We generally only have access to summarized information about the success of our advertisements. However, we can use so-called conversion measurements to check which of our online marketing procedures have led to a so-called conversion, i.e., for example, to the conclusion of a contract with us. The conversion measurement is used solely to analyze the success of our marketing measures. Unless otherwise stated, we ask you to assume that cookies used are stored for a period of two years.

Types of data processed: Usage data (e.g., websites visited, interest in content, access times); Meta, communication, and process data (e.g., IP addresses, time information, identification numbers, consent status).
Data subjects: Users (e.g., website visitors, users of online services).
Purposes of processing: Reach measurement (e.g., access statistics, recognition of returning visitors); Tracking (e.g., interest/behavior-based profiling, use of cookies); Marketing; Profiles with user-related information (Creating user profiles). Conversion measurement (Measurement of the effectiveness of marketing measures).
Security measures: IP masking (Pseudonymization of the IP address).
Legal bases: Consent (Art. 6 (1) sentence 1 lit. a) GDPR). Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR).
Opt-out option: We refer to the privacy notices of the respective providers and the objection options given for the providers (so-called “opt-out”). If no explicit opt-out option has been specified, you have the option of disabling cookies in your browser settings. However, this may restrict the functions of our online offer. We therefore additionally recommend the following opt-out options, which are offered in a summary directed to the respective areas:a) Europe: https://www.youronlinechoices.eu. b) Canada: https://www.youradchoices.ca/choices. c) USA: https://www.aboutads.info/choices. d) Cross-territory: https://optout.aboutads.info.

Further information on processing processes, procedures, and services:

Google Ads and conversion measurement: Online marketing process for the purpose of placing content and ads within the advertising network of the service provider (e.g., in search results, in videos, on websites, etc.), so that they are displayed to users who have a presumed interest in the ads. In addition, we measure the conversion of the ads, i.e., whether the users took them as an opportunity to interact with the ads and use the advertised offers (so-called conversion). However, we only receive anonymous information and no personal information about individual users; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; Legal bases: Consent (Art. 6 (1) sentence 1 lit. a) GDPR), Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR); Website: https://marketingplatform.google.com; Privacy policy: https://policies.google.com/privacy; Basis for third country transfer: EU-US Data Privacy Framework (DPF); Further information: Types of processing and data processed: https://business.safety.google/adsservices/. Data processing terms between controllers and standard contractual clauses for third country transfers of data: https://business.safety.google/adscontrollerterms.
Google Adsense with non-personalized ads: We use the Google Adsense service with non-personalized ads, with which ads are displayed within our online offer and we receive remuneration for their display or other use; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; Legal bases: Consent (Art. 6 (1) sentence 1 lit. a) GDPR); Website: https://marketingplatform.google.com; Privacy policy: https://policies.google.com/privacy; Basis for third country transfer: EU-US Data Privacy Framework (DPF); Further information: Types of processing and data processed: https://business.safety.google/adsservices/. Google Ads Controller-Controller Data Protection Terms and standard contractual clauses for data transfers to third countries: https://business.safety.google/adscontrollerterms.

Affiliate Programs and Affiliate Links

We include so-called affiliate links or other references (which may include, for example, search masks, widgets, or discount codes) to the offers and services of third parties in our online offer (collectively referred to as “affiliate links”). If users follow the affiliate links or subsequently take advantage of the offers, we may receive a commission or other benefits from these third parties (collectively referred to as “commission”). In order to be able to track whether the users have taken advantage of the offers of an affiliate link used by us, it is necessary that the respective third-party providers learn that the users have followed an affiliate link used within our online offer. The assignment of the affiliate links to the respective business transactions or to other actions (e.g., purchases) serves solely the purpose of commission settlement and is canceled as soon as it is no longer necessary for the purpose. For the purposes of the aforementioned assignment of the affiliate links, the affiliate links may be supplemented by certain values that are a part of the link or otherwise stored, e.g., in a cookie. The values may include in particular the source website (referrer), the time, an online identifier of the operators of the website on which the affiliate link was located, an online identifier of the respective offer, the type of link used, the type of offer, and an online identifier of the user. Notes on legal bases: If we ask users for their consent to the use of third-party providers, the legal basis for processing data is consent. Otherwise, user data is processed on the basis of our legitimate interests (i.e., interest in efficient, economical, and recipient-friendly services). In this context, we would also like to draw your attention to the information on the use of cookies in this privacy policy.

Types of data processed: Contract data (e.g., subject matter of contract, term, customer category); Usage data (e.g., websites visited, interest in content, access times); Meta, communication, and process data (e.g., IP addresses, time information, identification numbers, consent status).
Data subjects: Users (e.g., website visitors, users of online services).
Purposes of processing: Affiliate tracking.
Legal bases: Consent (Art. 6 (1) sentence 1 lit. a) GDPR). Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR).

Further information on processing processes, procedures, and services:

Amazon partner program: Affiliate partner program (Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or one of its affiliates); Service provider: Amazon EU S.à r.l. (Société à responsabilité limitée), 38 avenue John F. Kennedy, L-1855 Luxembourg; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR); Website: https://www.amazon.de; Privacy policy: https://www.amazon.de/gp/help/customer/display.html?nodeId=201909010. Basis for third country transfer: EU-US Data Privacy Framework (DPF).
Digistore24 partner program: Affiliate marketing partner program; Service provider: Digistore24 GmbH, St.-Godehard-Straße 32, 31139 Hildesheim, Germany; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR); Website: https://www.digistore24.com. Privacy policy: https://www.digistore24.com/page/privacy.

Customer Reviews and Rating Procedures

We participate in review and rating procedures to evaluate, optimize, and promote our services. If users rate us via the participating rating platforms or procedures or otherwise give feedback, the general terms and conditions or terms of use and the privacy notices of the providers also apply. As a rule, the rating also requires registration with the respective providers. To ensure that the rating persons have actually used our services, we transmit, with the consent of the customers, the necessary data in this regard regarding the customer and the service used to the respective rating platform (including name, email address, and order number or item number). This data is used solely to verify the authenticity of the user.

Types of data processed: Contract data (e.g., subject matter of contract, term, customer category); Usage data (e.g., websites visited, interest in content, access times); Meta, communication, and process data (e.g., IP addresses, time information, identification numbers, consent status).
Data subjects: Customers; Users (e.g., website visitors, users of online services).
Purposes of processing: Feedback (e.g., collecting feedback via online form). Marketing.
Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR).

Further information on processing processes, procedures, and services:

Rating widget: We integrate so-called “rating widgets” into our online offer. A widget is a functional and content element integrated into our online offer that displays variable information. It can be displayed, for example, in the form of a seal or comparable element, sometimes also called a “badge”. In this case, the corresponding content of the widget is displayed within our online offer, but it is retrieved at that moment from the servers of the respective widget provider. Only in this way can the current content always be shown, especially the respective current rating. For this purpose, a data connection must be established from the website called up within our online offer to the server of the widget provider and the widget provider receives certain technical data (access data, including IP address) that are necessary for the content of the widget to be delivered to the user’s browser. Furthermore, the widget provider receives the information that the user has visited our online offer. This information may be stored in a cookie and used by the widget provider to identify which online offers participating in the rating procedure have been visited by the user. The information may be stored in a user profile and used for advertising or market research purposes; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR).

Presence on Social Networks (Social Media)

We maintain online presences within social networks and process user data in this context in order to communicate with the users active there or to offer information about us. We point out that user data may be processed outside the European Union. This may result in risks for users because, for example, the enforcement of users’ rights could be made more difficult. Furthermore, user data within social networks is usually processed for market research and advertising purposes. For example, usage profiles can be created based on the usage behavior and resulting interests of the users. The usage profiles can in turn be used, for example, to place advertisements inside and outside the networks that presumably correspond to the interests of the users. For these purposes, cookies are usually stored on the users’ computers, in which the usage behavior and the interests of the users are stored. Furthermore, data may also be stored in the usage profiles independently of the devices used by the users (especially if the users are members of the respective platforms and are logged in to them). For a detailed presentation of the respective processing forms and the opt-out options, we refer to the privacy statements and information of the operators of the respective networks. Also in the case of requests for information and the assertion of data subject rights, we point out that these can be asserted most effectively with the providers. Only the providers have access to the users’ data and can directly take appropriate measures and provide information. Should you nevertheless need help, you can contact us.

Types of data processed: Contact data (e.g., email, phone numbers); Content data (e.g., entries in online forms); Usage data (e.g., websites visited, interest in content, access times); Meta, communication, and process data (e.g., IP addresses, time information, identification numbers, consent status).
Data subjects: Users (e.g., website visitors, users of online services).
Purposes of processing: Contact requests and communication; Feedback (e.g., collecting feedback via online form). Marketing.
Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR).

Further information on processing processes, procedures, and services:

Instagram: Social network; Service provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR); Website: https://www.instagram.com. Privacy policy: https://instagram.com/about/legal/privacy.
Facebook pages: Profiles within the social network Facebook – We are jointly responsible with Meta Platforms Ireland Limited for the collection (but not the further processing) of data from visitors to our Facebook page (so-called “fan page”). This data includes information about the types of content users view or interact with, or the actions they take (see “Things you and others do and provide” in the Facebook Data Policy: https://www.facebook.com/policy), as well as information about the devices users use (e.g., IP addresses, operating system, browser type, language settings, cookie data; see “Device Information” in the Facebook Data Policy: https://www.facebook.com/policy). As explained in the Facebook Data Policy under “How do we use this information?”, Facebook also collects and uses information to provide analytics services, called “Page Insights,” to page operators to help them understand how people interact with their pages and with content associated with them. We have entered into a special agreement with Facebook (“Information on Page Insights,” https://www.facebook.com/legal/terms/page_controller_addendum), which specifically regulates which security measures Facebook must observe and in which Facebook has agreed to fulfill the data subject rights (i.e., users can, for example, send information or deletion requests directly to Facebook). The rights of users (in particular to information, deletion, objection, and complaint to the competent supervisory authority) are not restricted by the agreements with Facebook. Further information can be found in the “Information on Page Insights” (https://www.facebook.com/legal/terms/information_about_page_insights_data); Service provider: Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR); Website: https://www.facebook.com; Privacy policy: https://www.facebook.com/about/privacy; Basis for third country transfer: EU-US Data Privacy Framework (DPF), Standard contractual clauses (https://www.facebook.com/legal/EU_data_transfer_addendum). Further information: Joint controllership agreement: https://www.facebook.com/legal/terms/information_about_page_insights_data. The joint responsibility is limited to the collection by and transmission of data to Meta Platforms Ireland Limited, a company based in the EU. The further processing of the data is the sole responsibility of Meta Platforms Ireland Limited, which in particular concerns the transmission of the data to the parent company Meta Platforms, Inc. in the USA (on the basis of the standard contractual clauses concluded between Meta Platforms Ireland Limited and Meta Platforms, Inc.).
LinkedIn: Social network; Service provider: LinkedIn Ireland Unlimited Company, Wilton Plaza Wilton Place, Dublin 2, Ireland; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR); Website: https://www.linkedin.com; Privacy policy: https://www.linkedin.com/legal/privacy-policy; Data processing agreement: https://legal.linkedin.com/dpa; Basis for third country transfer: Standard contractual clauses (https://legal.linkedin.com/dpa). Opt-out option: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
Pinterest: Social network; Service provider: Pinterest Europe Limited, 2nd Floor, Palmerston House, Fenian Street, Dublin 2, Ireland; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR); Website: https://www.pinterest.com; Privacy policy: https://policy.pinterest.com/de/privacy-policy. Further information: Pinterest Appendix to Data Exchange (APPENDIX A): https://business.pinterest.com/de/pinterest-advertising-services-agreement/.
Snapchat: Social network; Service provider: Snap Inc., 3000 31st Street, Santa Monica, California 90405 USA; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR); Website: https://www.snapchat.com/; Privacy policy: https://www.snap.com/de-DE/privacy/privacy-policy. Basis for third country transfer: Standard contractual clauses (https://www.snap.com/en-US/terms/standard-contractual-clauses).
X: Social network; Service provider: Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Ireland; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR). Privacy policy: https://twitter.com/privacy, (Settings: https://twitter.com/personalization).

Plugins and Embedded Functions and Content

We integrate functional and content elements into our online offer that are obtained from the servers of their respective providers (hereinafter referred to as “third-party providers”). These can be, for example, graphics, videos, or city maps (hereinafter uniformly referred to as “content”). The integration always requires that the third-party providers of this content process the IP address of the users, since without the IP address they could not send the content to their browsers. The IP address is therefore required for the display of this content or functions. We endeavor to use only such content whose respective providers use the IP address solely to deliver the content. Third-party providers may also use so-called pixel tags (invisible graphics, also referred to as “web beacons”) for statistical or marketing purposes. The “pixel tags” can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user’s device and may contain, among other things, technical information about the browser and operating system, referring websites, visit time, and other information about the use of our online offer as well as be linked to such information from other sources.

Types of data processed: Usage data (e.g., websites visited, interest in content, access times); Meta, communication, and process data (e.g., IP addresses, time information, identification numbers, consent status); Inventory data (e.g., names, addresses); Contact data (e.g., email, phone numbers); Content data (e.g., entries in online forms). Location data (Information on the geographical position of a device or a person).
Data subjects: Users (e.g., website visitors, users of online services).
Purposes of processing: Provision of our online offer and user-friendliness.
Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR).

Further information on processing processes, procedures, and services:

Google Fonts (Retrieval from Google server): Retrieval of fonts (and symbols) for the purpose of technically secure, maintenance-free, and efficient use of fonts and symbols with regard to timeliness and loading times, their uniform representation, and consideration of possible licensing restrictions. The provider of the fonts is informed of the user’s IP address so that the fonts can be made available to the user’s browser. In addition, technical data (language settings, screen resolution, operating system, hardware used) are transmitted that are necessary for the provision of the fonts depending on the devices used and the technical environment. This data may be processed on a server of the font provider in the USA – When visiting our online offer, the users’ browsers send their browser HTTP requests to the Google Fonts Web API (i.e., a software interface for retrieving the fonts). The Google Fonts Web API provides users with the Cascading Style Sheets (CSS) of Google Fonts and then the fonts specified in the CCS. These HTTP requests include (1) the IP address used by the respective user to access the Internet, (2) the requested URL on the Google server, and (3) the HTTP headers, including the user agent, which describes the browser and operating system versions of the website visitors, as well as the referrer URL (i.e., the web page on which the Google font is to be displayed). IP addresses are neither logged nor stored on Google servers and they are not analyzed. The Google Fonts Web API logs details of HTTP requests (requested URL, user agent, and referrer URL). Access to this data is restricted and strictly controlled. The requested URL identifies the font families for which the user wants to load fonts. This data is logged so that Google can determine how often a particular font family is requested. The Google Fonts Web API must adapt the font to the respective browser type based on the user agent. The user agent is primarily logged for debugging and used to generate aggregated usage statistics that measure the popularity of font families. These aggregated usage statistics are published on the “Analytics” page of Google Fonts. Finally, the referrer URL is logged so that the data can be used for production maintenance and an aggregated report on the top integrations based on the number of font requests can be generated. According to its own information, Google does not use any of the information collected by Google Fonts to create profiles of end users or to display targeted ads; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR); Website: https://fonts.google.com/; Privacy policy: https://policies.google.com/privacy; Basis for third country transfer: EU-US Data Privacy Framework (DPF). Further information: https://developers.google.com/fonts/faq/privacy?hl=de.
Google Maps: We integrate the maps of the “Google Maps” service provided by Google. The data processed may include in particular IP addresses and location data of the users; Service provider: Google Cloud EMEA Limited, 70 Sir John Rogerson’s Quay, Dublin 2, Ireland; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR); Website: https://mapsplatform.google.com/; Privacy policy: https://policies.google.com/privacy. Basis for third country transfer: EU-US Data Privacy Framework (DPF).
YouTube videos: Video content; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR); Website: https://www.youtube.com; Privacy policy: https://policies.google.com/privacy; Basis for third country transfer: EU-US Data Privacy Framework (DPF). Opt-out option: Opt-Out-Plugin: https://tools.google.com/dlpage/gaoptout?hl=de, Settings for the display of advertisements: https://adssettings.google.com/authenticated.

Amendment and Update of the Privacy Policy

We ask you to inform yourself regularly about the content of our privacy policy. We adjust the privacy policy as soon as the changes in the data processing we carry out make this necessary. We will inform you as soon as the changes require your cooperation (e.g., consent) or other individual notification. If we provide addresses and contact information of companies and organizations in this privacy policy, we ask you to note that the addresses may change over time and ask you to check the information before contacting us.

Definition of Terms

In this section, you will find an overview of the terms used in this privacy policy. To the extent that the terms are legally defined, their legal definitions apply. The following explanations are intended primarily to aid understanding.

Affiliate tracking: As part of affiliate tracking, links are logged that enable the linking websites to refer users to websites with product or other offers. The operators of the respective linking websites may receive a commission if users follow these so-called affiliate links and subsequently take advantage of the offers (e.g., buy goods or use services). For this purpose, it is necessary that the providers can track whether users who are interested in certain offers subsequently take advantage of them on the instigation of the affiliate links. Therefore, for the functionality of affiliate links, it is necessary that they are supplemented with certain values that become part of the link or are otherwise stored, e.g., in a cookie. The values include in particular the source website (referrer), the time, an online identifier of the operators of the website on which the affiliate link was located, an online identifier of the respective offer, an online identifier of the user, as well as tracking-specific values, such as ad media ID, partner ID, and categorizations
Firewall: A firewall is a security system that protects a computer network or an individual computer from unwanted network access.
Conversion measurement: Conversion measurement (also referred to as “visit action evaluation”) is a procedure with which the effectiveness of marketing measures can be determined. For this purpose, a cookie is usually stored on the users’ devices on the websites where the marketing measures take place and then retrieved again on the target website. For example, we can trace whether the ads we placed on other websites were successful.
Personal data: “Personal data” means any information relating to an identified or identifiable natural person (hereinafter “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier (e.g., cookie) or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
Profiles with user-related information: The processing of “profiles with user-related information”, or “profiles” for short, includes any type of automated processing of personal data that consists of using these personal data to analyze, evaluate, or predict certain personal aspects relating to a natural person (depending on the type of profiling, this may include different information concerning demographics, behavior, and interests, such as interaction with websites and their content, etc.) (e.g., interests in certain content or products, click behavior on a website, or location). Cookies and web beacons are often used for profiling purposes.
Reach measurement: Reach measurement (also known as web analytics) serves to evaluate the visitor flows of an online offer and can include the behavior or interests of visitors in certain information, such as website content. With the help of reach analysis, operators of online offers can, for example, recognize at what time users visit their websites and what content they are interested in. This allows them, for example, to better adapt the content of the websites to the needs of their visitors. For reach analysis purposes, pseudonymous cookies and web beacons are often used to recognize returning visitors and thus obtain more precise analyses of the use of an online offer.
Location data: Location data is generated when a mobile device (or another device with the technical requirements of location determination) connects to a radio cell, a WiFi, or similar technical means and functions of location determination. Location data is used to indicate at which geographically determinable position on earth the respective device is located. Location data can be used, for example, to display map functions or other location-dependent information.
Tracking: “Tracking” is when the behavior of users can be traced across several online offers. As a rule, behavioral and interest information regarding the online offers used is stored in cookies or on servers of the providers of the tracking technologies (so-called profiling). This information can then be used, for example, to display advertisements to users that presumably correspond to their interests.
Controller: The “controller” is the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
Processing: “Processing” is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means. The term is broad and covers virtually any handling of data, be it collection, analysis, storage, transmission, or deletion.

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Liability for Content

Liability for Links

Copyright

Privacy Policy

Preamble

Content Overview

Controller

Overview of Processing

Types of Data Processed

Categories of Data Subjects

Purposes of Processing

Relevant Legal Bases

Security Measures

Transmission of Personal Data

International Data Transfers

Deletion of Data

Rights of Data Subjects

Use of Cookies

Business Services

Use of Online Platforms for Offer and Sales Purposes

Providers and Services Used in the Course of Business

Payment Procedures

Provision of the Online Offer and Web Hosting

Registration, Login, and User Account

Community Functions

Blogs and Publication Media

Contact and Inquiry Management

Communication via Messenger

Newsletter and Electronic Notifications

Commercial Communication via Email, Post, Fax, or Telephone

Sweepstakes and Contests

Surveys and Questionnaires

Web Analysis, Monitoring, and Optimization

Online Marketing

Affiliate Programs and Affiliate Links

Customer Reviews and Rating Procedures

Presence on Social Networks (Social Media)

Plugins and Embedded Functions and Content

Amendment and Update of the Privacy Policy

Definition of Terms

Accessibility Statement

Accessibility Statement for Services

Information about the Service Provider

General Description of the Service

Explanation of Service Delivery

Compliance Status with Accessibility Requirements

Non-Accessible Parts of the Service – Implementation Deadlines

Creation of the Accessibility Statement

Assessment of Accessibility Status

Feedback and Contact Information

Responsible Market Surveillance Authority